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Head of Program & Community Events - Dear Our Community

Dear Our Community
  • Reporting to: Chief Executive Officer (CEO)

  • Location: Hybrid and Ho Chi Minh City

  • Employment Type: Full-time (2 month probation) 


About Dear Our Community: 

Vision: Creating a sustainable Southeast Asia region transformed by young people living fulfilling lives

Mission: Becoming the trusted partner to invest in one million Southeast Asia young people tackling humanity and climate change's challenges through awareness, collaboration and impactful solutions by 2029 

Value: 

  • Always be LEARNING

  • Stay GENUINE

  • Build TRUST

  • Nurture COLLABORATION

  • Add VALUES 


Since our establishment, We've built a dynamic ecosystem of 19,000+ young people, 150 leading companies, and sustainability experts to accelerate sustainable progress and build a bright future for all.


🎯 Position Overview

We are seeking a highly experienced, detail-oriented and outcome-driven leader to serve as our Head of Program & Community Events. This person will bring deep expertise in event management across all scales—from workshops to high-profile forums—and exceptional ability to coordinate with diverse stakeholders including government , corporate partners, experts, suppliers, and youth.

With an ecosystem-builder mindset, the Head will go beyond flawless execution, by using rigorous planning and SOPs to ensure every program not only runs seamlessly, but also addresses client priorities and generates lasting value for all stakeholders



Key Responsibilities

1. Event Leadership & Execution

  • Lead end-to-end planning, execution, and evaluation of events of varying scales for diverse stakeholders

  • Ensure smooth operations through careful planning, risk management, and attention to detail.

  • Oversee event budgets, contracts, and suppliers with precision and accountability.

2. SOP Development & Process Excellence

  • Develop and implement standard operating procedures (SOPs) for all programs and events.

  • Establish clear processes and checklists to ensure consistency, efficiency, and high-quality delivery.

  • Continuously improve systems to streamline workflows, document and strengthen institutional knowledge.

3. Program Development & Value Creation

  • Translate client and partner needs into impactful, well-structured program designs.

  • Work closely with experts and partners to co-create programs that align with client needs and generate measurable value for every stakeholder involved

  • Ensure every program delivers tangible value to clients, youth participants, experts, and community partners.

  • Collaborate with internal teams to integrate communication, storytelling, and impact measurement.

4. Stakeholder Coordination & Partnerships

  • Build and maintain strong relationships with clients, corporate partners, experts, universities, and community leaders.

  • Act as the senior point of contact, ensuring trust and long-term partnerships.

  • Confidently represent the organization in external meetings, presentations, and negotiations.

5. Team Management & Development

  • Manage, mentor, and grow a team of junior to mid-level program/community officers

  • Delegate effectively while coaching juniors to take ownership of specific components.

  • Build a learning culture where juniors gradually evolve into strong program/community managers with concrete timeline


Qualifications

  • 7–8 years of experience in education, communication, and event/program management, with a proven track record of leading complex, multi-stakeholder events.

  • Strong project management and organizational skills: detail-oriented, structured, and outcome-driven.

  • Demonstrated ability to develop and enforce SOPs to ensure smooth, consistent delivery.

  • Excellent coordination skills with diverse stakeholders (government, corporates, experts, media, suppliers, youth).

  • Strong leadership and team development experience.

  • Fluent in both English and Vietnamese.

  • Passion for community development, sustainability,youth empowerment, and building impactful programs.



Preferred Attributes

  • Experience in CSR/ESG projects or international programs.

  • Ability to balance big-picture strategy with operational precision.

  • A connector mindset: enjoys bringing people together and creating shared value.


Interested candidates should submit a letter of interest and resume/CV via email to tuyen@dearourcommunity.com Please no phone calls, only applicants being called for an interview will be contacted. 


Please visit the website: www.dearourcommunity.com for more information about Dear Our Community. 


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DEAR OUR COMMUNITY E-LEARNING

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